Contact information
CONTACT INFORMATION
The Fan Club Co.
Customer Support Email:
admin@thefanclubco.com
Business Enquiries:
admin@thefanclubco.com
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (AEST)
Response Time:
We aim to respond to all enquiries within 1–2 business days.
For assistance regarding:
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Orders
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Shipping enquiries
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Returns and refunds
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Product information
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Sizing assistance
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General support
Please contact us via email and include your order number where applicable.
Business Name:
The Fan Club Co.
ABN: 70 605 401 926
Business Location:
Melbourne, Victoria, Australia
Please note that The Fan Club Co. currently operates as an online business and does not offer in-person customer service or product collection unless otherwise arranged.
For urgent enquiries, please email admin@thefanclubco.com and include "URGENT" in the subject line.