Contact information

CONTACT INFORMATION

The Fan Club Co.

Customer Support Email:
admin@thefanclubco.com

Business Enquiries:
admin@thefanclubco.com

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (AEST)

Response Time:
We aim to respond to all enquiries within 1–2 business days.

For assistance regarding:

  • Orders

  • Shipping enquiries

  • Returns and refunds

  • Product information

  • Sizing assistance

  • General support

Please contact us via email and include your order number where applicable.

Business Name:
The Fan Club Co.

ABN: 70 605 401 926

Business Location:
Melbourne, Victoria, Australia

Please note that The Fan Club Co. currently operates as an online business and does not offer in-person customer service or product collection unless otherwise arranged.

For urgent enquiries, please email admin@thefanclubco.com and include "URGENT" in the subject line.