TERMS OF SERVICE

Last Updated: 06/06/2026

Welcome to The Fan Club Co. By accessing our website, purchasing products, or using any of our services, you agree to be bound by these Terms of Service.

1. About The Fan Club Co.

The Fan Club Co. is an independent retailer of fan-inspired apparel and merchandise.

Many products available through our store are sourced from independent manufacturers, wholesalers, distributors, and apparel suppliers located throughout South Asia and other international markets. Products may be purchased from official retail channels, independent apparel manufacturers, rebranded merchandise suppliers, or fan merchandise distributors before being imported and offered for sale in Australia.

The Fan Club Co. does not represent itself as a manufacturer of all products offered on this website.

2. Fan-Inspired Merchandise Disclaimer

Unless expressly stated otherwise, all products sold by The Fan Club Co. are fan-inspired products.

Products sold through this website are not represented as official merchandise and are not affiliated with, endorsed by, sponsored by, authorised by, or licensed by any:

• Sports team

• Sporting league

• Sporting federation

• Athlete

• Music artist

• Record label

• Entertainment company

• Brand owner

• Trademark owner

• Copyright owner

References to teams, sports, countries, colours, historical events, entertainment genres, music culture, or fan communities are intended solely to describe the inspiration behind products.

All trademarks, logos, names, images, copyrights, and intellectual property rights remain the property of their respective owners.

3. Product Information

We make every reasonable effort to display products accurately.

However:

• Colours may appear differently across devices.

• Product images may vary slightly from delivered products.

• Lighting conditions may affect image appearance.

• Product placement and graphic sizing may vary between garment sizes.

• Minor stitching, printing, sizing, or manufacturing variations may occur.

Such variations do not constitute defects.

4. Sizing Information

Sizing charts are provided as a guide only.

Customers are responsible for reviewing sizing information before purchase.

Due to manufacturing tolerances, measurements may vary by approximately 2–3 centimetres.

Minor sizing differences are considered normal industry variation and do not constitute a product fault.

5. Product Availability

All products are subject to availability.

We reserve the right to:

• Limit quantities

• Cancel orders

• Modify product descriptions

• Remove products from sale

• Correct pricing errors

at any time without notice.

6. Pricing

All prices displayed are in Australian Dollars (AUD) unless otherwise stated.

Prices may change without notice.

Shipping charges, taxes, customs fees, import duties, and government charges may apply depending on the customer's location.

Customers are responsible for any applicable duties or import-related charges.

7. Orders

We reserve the right to refuse, cancel, or limit any order for reasons including:

• Suspected fraud

• Pricing errors

• Inventory shortages

• Violation of these Terms

• Unauthorised reselling activities

An order confirmation does not guarantee acceptance of an order.

8. Shipping

Delivery times are estimates only.

The Fan Club Co. is not responsible for delays caused by:

• Shipping carriers

• Customs processing

• Government inspections

• Weather conditions

• Industrial action

• Force majeure events

• Incorrect delivery information supplied by customers

Risk in products passes to the customer upon delivery.

9. Returns and Refunds

Returns and refunds are governed by our separate Returns & Refund Policy.

Nothing within these Terms excludes any rights available under the Australian Consumer Law.

10. Intellectual Property

The Fan Club Co. respects intellectual property rights.

If you believe material appearing on our website infringes your intellectual property rights, please contact us immediately with:

• Proof of ownership

• Details of the alleged infringement

• Relevant supporting documentation

We reserve the right to investigate and remove content where appropriate.

11. Limitation of Liability

To the maximum extent permitted by law:

The Fan Club Co. shall not be liable for:

• Indirect losses

• Consequential losses

• Loss of profits

• Loss of revenue

• Loss of business opportunities

• Delays in delivery

• Third-party service failures

Our total liability shall not exceed the purchase price paid for the relevant product.

Nothing in these Terms excludes liability that cannot legally be excluded under Australian law.

12. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Customers may be entitled to remedies including repair, replacement, refund, or compensation where required by law.

Nothing in these Terms restricts or removes any consumer rights provided by Australian legislation.

13. Accuracy of Information

Customers are responsible for ensuring that:

• Names

• Addresses

• Email addresses

• Phone numbers

• Delivery information

are accurate at the time of purchase.

Additional shipping costs arising from incorrect information may be charged to the customer.

14. User Conduct

Users must not:

• Use the website unlawfully

• Attempt unauthorised access

• Interfere with website operation

• Submit fraudulent orders

• Distribute malicious software

Violations may result in account suspension or legal action.

15. Changes to Terms

We reserve the right to update these Terms at any time.

Updated Terms become effective immediately upon publication on our website.

Continued use of the website constitutes acceptance of any changes.

16. Contact Information

The Fan Club Co.

Email: admin@thefanclubco.com

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (AEST)

By using our website and purchasing products, you acknowledge that you have read, understood, and agreed to these Terms of Service.